Frequently Asked Questions
Everything you need to know about shopping with Charlie Hustle.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to initiate a refund or exchange for a different size.
How do I care for my Charlie Hustle apparel?
To maintain the quality and softness of your gear, we recommend machine washing cold with like colors and tumbling dry on low heat.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Because we process orders quickly, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.